Can’t use my email to create an account or log in?

If you’re unable to create an account or log in with your email address, you may already have a FitMama account associated with that email.

Check your email address

If you’re currently logged in:

1. Open the FitMama app.

2. Go to Profile > Settings.

3. Scroll to the bottom of the page.

4. Check the email address associated with your current account.

If a different email address is shown, you’re logged into the wrong account. Log out of the current account before continuing.

Log out

1. Go to Profile > Settings.

2. Tap Log Out.

3. Log back in using the email address associated with your FitMama account.

4. If you don’t remember your password, select Forgot Password and follow the steps to reset it.

Reset your password

1. From the FitMama login screen, tap Forgot Password.

2. Enter your email address.

3. Follow the instructions sent to your email to create a new password.

4. Return to FitMama and log in with your email and new password.

If you don’t receive the password reset email, check your spam or junk folder before trying again.