If your Premium access isn't appearing, it's often because you're signed into a different FitMama account than the one used to purchase your subscription.
Try these steps:
Check your account email
Open the FitMama app.
Go to Profile > Settings.
Scroll to the bottom to see the email address you're currently logged in with.
Confirm that this is the email address associated with your Premium subscription.
If a different email address is shown, you're logged into the wrong account.
Log in to the correct account
Log out of the FitMama app.
Log back in using the email address you used to purchase your subscription.
If you don't remember your password, select Forgot Password and follow the steps to reset it.
Check whether your Premium features are now available.
Restore your purchase
If you're logged into the correct account but still don't have Premium access:
Go to Profile > Settings > Restore Purchases.
Wait a few moments while your subscription is verified.
Restart the FitMama app.
If you purchased through the Apple App Store or Google Play, make sure you're signed in to the same Apple ID or Google account that was used to complete the purchase.
If your Premium access is still missing, please contact our support team and include:
The email address associated with your FitMama account
Where you purchased your subscription (Apple App Store, Google Play, or Web)
A copy of your purchase receipt, if available