I'm seeing a blank or white screen

Follow these steps to fix a blank or white screen when using the app.

A blank or white screen is usually caused by a temporary loading issue.

Try the following:

  1. Force close the FitMama app.

  2. Reopen the app.

  3. Restart your device.

  4. Check your internet connection.

  5. Update the app to the latest version.

  6. If the issue persists, uninstall and reinstall the app.

If you're still seeing a blank screen, contact our support team and include:

  • The email address associated with your FitMama account

  • Your device model

  • Operating system version

  • App version

  • A screenshot or screen recording of the issue