If workout videos aren't playing, try these troubleshooting steps:
Make sure you have a stable internet connection.
Close and reopen the FitMama app.
Restart your device.
Check that you're using the latest version of the app.
Try another workout to see if the issue is specific to one video.
If videos still won't play, contact our support team with:
The email address associated with your FitMama account
Your device model
Operating system version
App version
A screenshot or screen recording of the issue, if possible
